Answer customers instantly - without more staff

AFGenie offers both pay-as-you-go (PAYG) and subscription plans so you can either pay only for usage or choose a fixed monthly package.

The PAYG plan lets you top up a wallet and pay per message and AI usage, which is ideal for pilots, experiments, and spiky WhatsApp conversation volumes.

AFGenie subscription plans charge a fixed monthly fee with bundled AI and messaging usage, making it easier to budget for steady support and automation workloads.

Choose PAYG if your traffic is unpredictable or you are testing use cases, and pick a subscription plan if you have stable or growing WhatsApp volumes every month.

You can start on PAYG, validate performance, and later upgrade to a subscription plan or adjust tiers as your WhatsApp usage grows.

AFGenie is built for production use with high uptime, monitoring, and scaling to handle large volumes of WhatsApp conversations.

Documents and conversations are stored and processed securely, with workspace-level access controls so only authorized users can manage content and agents.

AFGenie works with official WhatsApp Business API providers and follows WhatsApp rules for templates, opt-ins, and messaging flows.

By answering repetitive questions from your documents on WhatsApp, AFGenie can deflect a significant share of tickets from human agents.

AFGenie provides dashboards to monitor usage, conversation volumes, and outcomes so you can optimize flows and documents over time.

AFGenie supports questions in multiple languages via text and voice note messages. The AI would respond back with text in the same language it was asked in.

Customers chat with your AI assistant on WhatsApp to see available time slots, select their preferred date and time, and receive instant confirmation. They can also reschedule or cancel directly through conversation.

Yes, AFGenie supports two-way sync with Google Calendar and Microsoft Outlook. Appointments booked via WhatsApp appear in your calendar, and existing calendar events block booking slots to prevent double-bookings.

Create separate providers for each person or resource (doctors, consultants, meeting rooms) from the Scheduling tab in your dashboard. Each provider has independent availability windows, buffer times, and calendar sync settings.

The AI assistant checks real-time availability before confirming bookings. If a slot becomes unavailable, it automatically suggests alternative times based on the provider's schedule.

Yes, you can configure buffer time (5, 10, 15+ minutes) between appointments for each provider. This prevents back-to-back bookings and gives you time to prepare between sessions.

You can create any structured document like discharge summaries, lab reports, invoices, proposals, forms, and certificates using custom templates with your branding.

No, the template builder is visual and code-free. You can use the AI helper by uploading sample documents or describing what you need, and it generates the template structure automatically.

The AI helper analyzes your description or sample document images to suggest appropriate fields, field types, and layout blocks. You can then customize the generated template to match your exact needs.

Yes, when you click "Push to bot" after generating a document, it's automatically indexed to your bot's knowledge base and becomes searchable via WhatsApp conversations.

Document Builder supports text, long text, numbers, dates, currency, checkboxes, dropdowns, and tables. Each field can have validation rules, placeholders, and required flags.

Yes, each template has letterhead settings where you can upload your logo, set organization name, tagline, address, contact details, and choose accent colors for consistent branding.

AFGenie encrypts all documents at rest with per-tenant isolation. Each workspace's documents are encrypted separately and logically isolated, so your data stays protected and segregated from other customers.

AFGenie implements encryption, access controls, and logical data isolation to support GDPR and data security best practices. Contact us for security review documentation.